HUB Condo - The Right Insurance For Your Property

The right insurance for your property

Let's get to work on your solution


Learn More
 

Claims

We hope that nothing ever happens that causes you to have an insurance claim. However, if you do have a claim, we have the resources, expertise and experience to advocate on your behalf.

If you have suffered a loss or damage that may be covered by your insurance policy, please contact our Claims Department:

E: realty.claims@hubinternational.com
T: 604-269-1010


Learn More
 

Unit Owner Insurance

As a condominium owner, we recognize that you have special insurance needs. Off the shelf insurance coverage may not give you the protection you require. That's why we focus on the best in condo insurance at HUB International.


 

Unit Owner Insurance

Many condo and co-op unit owners mistakenly assume that their building’s master insurance policy covers them fully — and that can lead to financial ruin. In addition to securing your own insurance coverage, you need to be aware of any changes to your association’s master policy, so you can avoid coverage gaps.

As a condominium owner, we recognize that you have special insurance needs. Off the shelf insurance coverage may not give you the protection you require. That’s why we focus on the best in condo insurance at HUB International.

We insure over 5,000 condominium corporations throughout BC, AB and ON, and understand that condominium ownership brings with it the added responsibility to protect your contents, your unit and your share of the common property. To that end, we strongly recommend that you buy the most comprehensive form of condominium unit owners insurance available.

As a condominium owner, you have title to your own "unit" as well as a share in common areas such as the lobby, swimming pool, parking garage or garden. You are a shareholder in the corporation from which you "rent" access to the common areas.

It’s important to note, however, that you and your fellow owners can be held financially responsible if things go wrong. A condominium unit owner's insurance policy is a low-cost way to remove some of the financial worries of condominium ownership.

Get A Quote

Loss Assessment

Loss assessment is another important coverage feature. You are covered for a substantial limit for any assessment made by the strata corporation due to damage to common property by an insured peril.

Owner’s Improvements & Betterments

Coverage in the area of owner’s improvements and betterments is an important consideration because the strata corporation's policy excludes coverage for betterments that you make to your unit, or that a prior owner of your unit has made.

Rented Unit Owner Coverage

If you rent out your unit, it is important for you to not only advise the tenant to purchase tenant's insurance but also have a rented condominium policy for yourself.

The tenant’s policy will cover the tenant's possessions (i.e. furniture, clothes) and provide personal liability, should they be found responsible for harm caused to any part of the building in which they live or to others who live or visit there.

As the owner of the unit, you should also purchase a rented condominium policy to cover the unit improvements, furniture (i.e. stove, washing machine, refrigerator), loss assessments, rental income, as well as liability.

Get A Quote

Deductible Protection

If the unit owner is charged back the corporation’s deductible as a result of a claim that the unit owner is responsible for, there is coverage up to $50,000. This limit can be increased for additional premium up to $100,000.

Claims Handling

The true measure of insurance service is the response to you when you have a claim and need assistance. At HUB, we measure ourselves in responding to your claims efficiently and effectively to ensure you are supported when you need it most.

Claims may be reported in person, by fax, or by telephone during regular office hours. If you have an after hours emergency that cannot wait until the office reopens, please call our 24 hour emergency service at 1-866-552-6278.

Typical emergencies requiring immediate assistance include: burst pipes, fire, explosions or sewer back-ups.

In the event of an emergency, insurance policies generally require that you take measures to protect your property from further loss.

Our Knowledge

As insurance professionals offering complex contractual products that differ so greatly, we believe our experienced recommendations can be of value to you. We believe that as consumers ourselves, we clearly understand the importance of competitive pricing. We also understand that the real cost of insurance is not just the premium, but how the insurer responds, or fails to respond, in the event of a claim.

Moreover, our people are equipped to deal with the latest trends and developments in real estate insurance and are committed to giving you the added value of our knowledge. Our growth has allowed us to acquire experts in every aspect of real estate insurance, spanning residential and commercial condominiums, apartment buildings and detached homes. This level of specialization is why we're the largest supplier of real estate insurance in Canada.

 
 

About Us

In a rapidly changing world, we advise you on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

Our Realty team has its origins in Coastal Insurance Services Ltd., which was founded in Vancouver in 1983. Our full time staff of 28, has over 360 years of combined experience for our clients to draw upon from our office in Burnaby, B.C.

We provide tailored insurance solutions that ensure you have the best coverage in place, with personalized service so you understand what you are purchasing. Our claims staff will guide you through a series of steps to ensure your claims are paid properly, as we advocate on your behalf. We understand that an insurance policy is a promise to perform when needed, giving you peace of mind.

As insurance professionals offering complex contractual products that differ so greatly, we believe our experienced recommendations can be of value to you. We believe that as consumers ourselves, we clearly understand the importance of competitive pricing. We also understand that the real cost of insurance is not just the premium, but how the insurer responds, or fails to respond, in the event of a claim.

Moreover, Our People are equipped to deal with the latest trends and developments in strata and condominium insurance and are committed to giving you the added value of Our Knowledge. Our growth has allowed us to acquire experts in every aspect of strata and condo Insurance, spanning condominiums, townhomes and, in addition, detached homes.

About Us


In a rapidly changing world, we advise you on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management and compliance support.


Learn More

Frequently Asked Questions

Insurance for Strata and Condominium Corporations and Owners.

We want all of our clients to be well-informed about their insurance needs and options. For Strata and Condominium Corporations and Owners, we want you to know what you really need to be protected.

 
1What is claim service and why is it important?
Most claims happen outside of office hours. Does your broker have 24 hour claim service? Do they have the actual knowledge to assist you with appointing an adjuster, lawyer and other experts you may need on the weekend or before or after hours? HUB International dedicates a claim department that works alongside your Account Executive to guide you through the process and bring your claims to a speedy resolution.
2What should you pay special attention to in reviewing your insurance?
Not all insurance policies are the same. It is not always about price, but what you get for that price. Three aspects you want to look at closely when shopping around are: the exclusions of the policy; the brokers’ knowledge of your industry; and the claims process / expectations.
3Did you know that exclusions are the fine print?
The most important part of any All Risk Policy is not what is covered but what is excluded. The structure of an All Risk policy is such that everything is covered other than what is excluded. It is critical to determine what you are not covered for. Read and ask questions about the exclusions, as this is the fine print that needs to be understood.
4What coverage is legally required for a Strata corporation in British Columbia?
Part 9 Section 149 of the Strata Property Act requires the strata corporation to acquire and maintain property insurance on the common property and assets as shown on the strata plan, including original fixtures installed by the developer and liability insurance. It gives the option to purchase Errors and Omissions insurance to protect the council members. Insert this link for further information: http://www.bclaws.ca/civix/document/id/complete/statreg/98043_09#part9
5Could I be charged back the corporations deductible?
Depending on your strata or condo corporations bylaws, if the damage exceeds the corporation’s deductible, the corporation may be able to charge back the deductible amount to the unit owner where the loss originated. Thus it is important to have a personal unit owner policy that covers loss assessments as a result of a deductible up to the maximum deductible limit on the corporation’s policy.
6Do Unit Owners and Tenants need insurance?
Yes, all owners and tenants should carry their own personal insurance. The Strata’s insurance policy only covers common property and assets, meaning unit owners still need to purchase insurance coverage for your own contents and personal belongings, improvements and betterments and additional living expenses. In addition, your unit owner policy will provide personal liability coverage.
7How do I make a claim?
- During office hours, call us at: 604-269-1010 or email realty.claims@hubinternational.com

- After-hours emergency claims call: 1-866-552-6278

- For more information - Link to claims page
8Why does the strata or condo corporation need an appraisal?
In order to comply with the requirement of the Act to insure to full replacement value, the corporation should obtain a reconstruction appraisal by a certified appraisal company that specializes in strata and condo corporation appraisals.

Appraisals should include all common assets and property, landscaping and site improvements, as well as current building code and municipal bylaws.
 

Your HUB Condo and Strata Insurance Team

Karen Hughes - Vice President, Account Executive

Marc Shirra - Associate Vice President, Marketing

Marjorie Andersen - Account Executive

Michelle Elliott - Account Executive

Theresa Fillion - Account Executive

Michelle Palak - Account Executive

Mayank Anand - Account Executive

Craig Segaric - Vice President, Claims

Gaelan Porter - Associate Vice President

Melanie Stefiuk - Account Executive

Rina Toteda - Manager, Marketing

Scott Terry - Account Executive

Vanessa Rye - Claims Supervisor

Shaelene Spratley- Claims Advocate

 

News & Blogs

April 30, 2019

Real Estate Practice Bulletin- Property Appraisals

We are frequently asked: “Why do we need an appraisal?”              There are several […]
April 30, 2019

Condominium and Strata Insurance 2018-2019 Outlook

Clients often ask how much they should be budgeting for their upcoming insurance renewal. Here […]
April 30, 2019

Water Damage Prevention-Tip Sheet

Proactive routine maintenance can often prevent water damage. Early detection of defects in the system […]
April 30, 2019

Strata Contractors & Liability Insurance

Why should a contractor that the strata hires carry Liability Insurance? When hiring a contract […]
 

Get A Quote


    Quote For:
    BuildingUnit Owner

    Additional Documents?
    Appraisals, Current Coverage, etc.

     
    Get A Free Quote
    Contact Us