Strata Insurance 101
The Skinny on Strata Insurance
Insurance for Strata and Condominium Owners and Operators
We want all of our clients to be well-informed about their STRATA Insurance needs and options. For owners and operators of condominiums, we want you to know what you really need to be protected.
Frequently Asked Questions
Q. What is claim service and why is it important?
A. Most claims happen outside of office hours. Does your broker have 24 hour claim service? Do they have the actual knowledge to assist you with appointing an Adjuster, Lawyer and other experts you may need on the weekend or before or after hours? HUB International dedicates a claims department that works alongside your Account Executive to guide you through the process and bring your claims to a speedy resolution.
Q. What should you pay special attention to in reviewing your insurance?
A. Not all insurance policies are the same. It is not always about price, but what you get for that price. Three aspects you want to look at closely when shopping around are: the exclusions of the policy; the brokers’ knowledge of your industry; and the claims process / expectations.
Did You Know?
...That exclusions are the Fine Print. The most important part of any All Risks Policy is not what is covered but what is excluded. The structure of an All Risk policy is such that everything is covered other than what it is excluded. It is critical to determine what you are not covered for. Read and ask questions about the exclusions, as this is the fine print that needs to be understood.
...Who you are insured by? There are several types of Insurer-Broker relations. Are the actual Underwriters in Canada? What is their financial strength? Do they have the required expertise to represent you in a liability matter? Where will claims be processed and handled? Is there an additional intermediary whom you are not aware of? You need to ask these questions before you purchase the insurance - otherwise you may find that when you really need your policy, the people you are dealing with on the claim are far removed from both you and your Insurance Broker.
For everything you need to know about STRATA Insurance and for the best coverage, value and service, contact us today.